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Xboard/app/Models/Ticket.php

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+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+use Illuminate\Database\Eloquent\Relations\HasMany;
+
+/**
+ * App\Models\Ticket
+ *
+ * @property int $id
+ * @property int $user_id 用户ID
+ * @property string $subject 工单主题
+ * @property string|null $level 工单等级
+ * @property int $status 工单状态
+ * @property int|null $reply_status 回复状态
+ * @property int|null $last_reply_user_id 最后回复人
+ * @property int $created_at
+ * @property int $updated_at
+ * 
+ * @property-read User $user 关联的用户
+ * @property-read \Illuminate\Database\Eloquent\Collection<int, TicketMessage> $messages 关联的工单消息
+ */
+class Ticket extends Model
+{
+    protected $table = 'v2_ticket';
+    protected $dateFormat = 'U';
+    protected $guarded = ['id'];
+    protected $casts = [
+        'created_at' => 'timestamp',
+        'updated_at' => 'timestamp'
+    ];
+
+    const STATUS_OPENING = 0;
+    const STATUS_CLOSED = 1;
+    public static $statusMap = [
+        self::STATUS_OPENING => '开启',
+        self::STATUS_CLOSED => '关闭'
+    ];
+
+    public function user(): BelongsTo
+    {
+        return $this->belongsTo(User::class, 'user_id', 'id');
+    }
+    
+    /**
+     * 关联的工单消息
+     */
+    public function messages(): HasMany
+    {
+        return $this->hasMany(TicketMessage::class, 'ticket_id', 'id');
+    }
+    
+    // 即将删除
+    public function message(): HasMany
+    {
+        return $this->hasMany(TicketMessage::class, 'ticket_id', 'id');
+    }
+}